Carol is a friendly and welcoming face here at Dr Lulania’s. Her role within the team is to welcome you to your appointments and assist you with administrative needs, including; scheduling and facilitating appointments, payments and online billing, maintaining patient files, managing incoming communications, and assisting patients with general enquiries or needs.
Should you have any enquiries, Carol works Monday to Friday, and would be delighted to assist you.
Anna is a Medical Secretary who works in our rooms. She has been at our practice since 2015 and works alongside Dr Lulania, Carol and the Midwives to provide you with assistance. She is happy to speak to you over the phone, via email or in our rooms about enquiries, accounts and to organise your appointments throughout your antenatal and postnatal care. She will become a familiar face on your regular visits throughout your pregnancy.